A little help
for O8 Surf.
Product questions, purchases and the details that help us help you.
Contact O8 Surf support ↗Your questions.
Getting started
O8 Surf is available on the App Store. Check its listing for device compatibility and release details. The initial app does not require an O8 account.
Devices and recording
See the App Store listing for current device compatibility. Recording requires a supported device with you in the water; a phone left on shore cannot track your movement.
Purchases and subscriptions
Plans and any introductory offers are shown in the app. When contacting us about a purchase, tell us which app you bought and describe the issue. Do not include payment details or passwords.
Records and backups
If a record appears to be missing, keep the app installed and describe what you last saw. O8 cannot promise to recover records that exist only on a device. Avoid deleting the app or clearing its data while investigating.
Something is not working
Include the app version, device model, operating system and the steps that led to the problem. Describe what you expected and what happened instead. Keep the message free of private dive profiles, health information and passwords.